Black Bear Harley-Davidson®
430 Lithia Road, Wytheville, VA 24382

276.228.9000
Service Department at Black Bear Harley-Davidson®

Service Department at Black Bear Harley-Davidson®

Welcome to the Black Bear Harley-Davidson® service page. You will find the Black Bear Harley-Davidson® service department is staffed by factory-trained service technicians, equipped with the latest computer and diagnostic tools available from the Motor Company. Whether it's routine scheduled maintenance, the addition of Screamin' Eagle® high performance accessories, or the addition of that special chrome accessory that completes the look you desire for your Harley-Davidson® motorcycle, the Black Bear Harley-Davidson® service department can handle the task. If you have a service question feel free to e-mail Zach, our Service Manager

The credibility of our service department is absolutely astounding. Specializing in stock and high performance Harley-Davidson®, we are equipped to make your motorcycle suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson® motorcycle in an efficient, precise, and timely manner.

Here is a testimonial from a happy customer: "While on our bike trip through the north eastern states, we experienced some exhaust trouble. We arrived at the Wytheville Harley-Davidson® dealership on Lithia Road at closing time. The service department was awesome and took care of our problem immediately... Wow! What great service! In appreciation, a shout out to this dealership... we can only hope you can acknowledge this great service on our behalf." Blake & Carolyn and Gary & Cheryl-Hillsburgh, Ontario Canada

There is no substitute for professional service technicians that have been trained and certified to work on your H-D® motorcycle. Your H-D® motorcycle is an investment that needs and deserves to have only the best servicing it.

Our service department has invested in having and maintaining special tools that your H-D® motorcycle requires to be serviced.

Black Bear H-D® has invested in the best, and we stand behind our service technicians. Why let just anyone work on your H-D® motorcycle? You've invested in the best, now let the best work for you.

Service Specials

Add any of the following at your 1K, 5K, or 10K service, and we'll install it for free!

  • Derby, Timer, Air Cleaner Covers
  • Grips (non-heated)
  • Seats
  • Pegs & Floorboard Inserts
  • Mirrors (non-fairing mount)
  • Windshield Pouches
  • Clutch & Brake Levers

During a rear tire change add belt guards & sprocket covers and the labor to add is free!

Service Recommendations and Delivery

Please call our service department at (888) 495-3181 to schedule your service work.

Need Help?

Call our service department at (888) 495-3181.

With riding season around the corner, Black Bear Harley-Davidson® has some advice to get you geared up and ready to go!

Do's and Don'ts of Service and Safety from the Black Bear Harley-Davidson® Service Department:

You can only "Live to Ride" if you keep yourself safe and your motorcycle in top condition!

Your safety is our primary concern. Period. Motorcycles can be replaced, but you can't. Therefore, the professionals in our service department have put together a comprehensive list of service and safety tips to help keep you out of harm's way and your motorcycle humming along. Here are some tips that covers getting your motorcycle ready for the road in the spring.

Pre-Ride Checklist:

Failure to prepare is preparing to fail. This pre-ride checklist - called T-Clock- is included in many rider-training manuals nationwide.

T - Tires and Wheels

Your tires are the only thing between you and the road. Check your overall tire condition regularly, looking for tread wear, bulges, weatherings, uneven wear and other problems. Regulaly check your air pressure, spokes, rims, and wheel bearings. Your tires are not to the place to save money when you're talking about your safety.

C - Cables and Controls

Check your throttle, clutch and brake linkages for wear and smooth operation. Also, check the operation of your shifter, your brakes, and the proper operation of your kill switch.

L - Lights and Electronics

Check your battery regularly as well as the wiring in general. Also, check your switches, lighting, and the operation of your horn. Keep extra fuses and bulbs handy, just in case.

O - Oil and Fuel

Look for fluid leaks, keep and eye on your oil level (check with bike upright and with the engine cold), ad regularly inspect your air filter, fuel lines, your brake/clutch hoses, and fluids. Check water levels in battery.

C - Chain and Chassis

Check your chain for proper lubrication and tension. Give a once over to check your chain guard, your foot pegs, all accessory mounts, all your pin and clip attachments, your frame and your shocks and forks. Turn your steering back and forth a few times to make sure there's nothing wrong with your steering head bearings.

K - Kickstand

For your jiffy stand, make sure it's secure, retracts fully, isn't bent and leave you with enough ground clearance when retracted.


SERVICE APPOINTMENT